How do I ask a question on this forum?

16th November, 2011 - Posted by CK - No Comments

Go here, fill out and submit the form. If it is determined your question would be beneficial to other users it may be posted here. Read More

The tip of my Saman Grout Stain marker keeps wearing flat?

21st June, 2011 - Posted by CK - No Comments

This issue is the result of using the marker on rough textured grout.  In such instances we suggest using “ less pressure “ when applying the marking pen.  As a side note… several customers have told us they are able to carefully remove the marker top and then using a “ small artist brush “ » Read More

I am looking for RemovALL 310 but can no longer find it?

28th May, 2011 - Posted by CK - No Comments

Due to manufacturing and import of RemovALL products from Australia we have reduced product offerings.  As the shelf life of RemovALL 310 is shorter than many other RemovALL varieties we no longer stock that item.  We recommend DoradoStrip 3031 which works much in the same manner and produces equivalent results. Lastly you might try an » Read More

I have a technical question about DoradoStrip paint strippers – where should I turn?

28th May, 2011 - Posted by CK - No Comments

We have access to a premier technical support partner for the DoradoStrip product line. Contact technical support Please refrain from using our telephone order line for DoradoStrip technical questions.  Our order takers will not be able to assist you in technical matters, instead use the link above to communicate with a qualified representative. DO NOT » Read More

I have a technical question about RemovALL paint removers – where should I turn?

28th May, 2011 - Posted by CK - No Comments

We have access to a premier technical support partner for the RemovALL product line. Contact technical support Please refrain from using our telephone order line for RemovALL technical questions.  Our order takers will not be able to assist you in technical matters, instead use the link above to communicate with a qualified representative. DO NOT » Read More

How do I use Krud Kutter Red Clay Stain Remover for laundering Baseball Uniforms?

30th March, 2011 - Posted by CK - No Comments

The best way to use Krud Kutter Red Clay Stain Remover is to spray it on the stained area and let it sit for roughly 10 minutes.  Meanwhile, get your water ready using detergent with no bleach and pour one cup of Krud Kutter Red Clay Stain Remover for a regular size load.  Let the » Read More

Which doradostrip product is used for plaster walls?

25th March, 2011 - Posted by CK - No Comments

The product of choice for this application is DoradoStrip 3031.  Your challenge will be in determining proper dwell time.  On typical applications Doradostrip 3031 is applied and then simply left alone to do its work.  On plaster applications a bit more babysitting time is required.  (i.e. the paint will generally release from the plaster in » Read More

Where did the RemovALL products go?

14th March, 2011 - Posted by CK - No Comments

The Global rights of the Canadian manufacturer Napier Environmental Technologies was acquired by Freeworld Coatings Global a paint manufacturer with head offices in South Africa during 2009.  Inventory stocking issues were experienced during a transitional period.  Those issues are now resolved and RemovALL / Bio-Wash Natural Deck Oil products are once again available in North » Read More

What happens if it should begin to rain when applying Natural Deck Oil?

20th August, 2010 - Posted by CK - No Comments

Observe if there is any “white “ spotting on the surface.  If there is, that means the Natural Deck Oil has not properly formed its water resistance property yet. We suggest using wood wash to remove the failed wood stain and leave it to dry out completely and wait for favorable conditions to reapply.  The » Read More

Can A-Maz Water Stain Remover be used on fiberglass tub enclosures?

27th January, 2010 - Posted by CK - No Comments

A-Maz Water Stain Remover was designed to be used safely on glass and fiberglass tubs. There is no gritty pumice or chloride in the product.  When using on fiberglass tubs, test an inconspicuous area to ensure that the tub can be cleaned.  Certain old tubs are worn past the point of effective cleaning or repair, » Read More

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